GMG Peak Prime 2.0 Grill - Pizza Oven Bundle

Shipping Policy

At Backyard King within the United States (48 Contiguous States), we strive to make your shopping experience seamless with Free Shipping on orders over $99.

Order Handling

We understand the importance of getting your order to you as quickly as possible.

 Typically, orders are processed within 3 business days from the time of purchase.

 However, processing times may vary depending on the manufacturer or supplier and can differ based on the product or brand. Shipping carriers may also vary.

Delivery Timeline

Once processed, orders are usually delivered within 10 business days.

Please note that delivery times can fluctuate depending on factors such as the specific product, supplier schedules, and carrier logistics.

Larger Items & Multi-Package Shipments

Some larger products or kits, such as large grills, outdoor furniture sets, and similar bulky items, may be shipped via LTL (Less Than Truckload) shipping to ensure safe and efficient delivery.

• What is LTL Shipping? LTL shipping is a cost-effective method for transporting freight that doesn't fill an entire truck.
  
  
• How LTL Shipping Works: For LTL shipments, the carrier will deliver your shipment to the curbside of your designated address.
  
  
  • Please ensure someone is available to assist with unloading the shipment, as LTL carriers typically do not provide assistance beyond curbside delivery.
    
    
  • LTL carriers may require a signature upon delivery.

Please Note:

• Delivery times for LTL shipments may vary depending on your location and the carrier.
  
  
• For accurate delivery estimates and to discuss any special delivery requirements, such as lift gate service (additional charges may apply), please contact us at (726) 610-7585 or info@backyard-king.com.

Damages

Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery, you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging.  If your item(s) do arrive damaged, please send photos to info@backyard-king.com, then visit our Returns page and input your return claim online.

Need Assistance?

If you have any questions, concerns, or experience any issues with your shipment, please don’t hesitate to reach out to our support team at info@backyard-king.com or call (726) 610-7585. We’re here to help and make sure your experience with Backyard King is nothing short of exceptional.

Why Buy From Backyard King?

At Backyard King, we know your backyard is more than just an outdoor space—it’s an extension of your home. That’s why we’re committed to making your backyard transformation as easy and enjoyable as possible. Here’s why customers like you choose Backyard King:

Stress-Free Shopping Experience

We’ve eliminated the guesswork to bring you a straightforward shopping experience. From easy-to-navigate categories to detailed product descriptions and expert support, we ensure you feel confident in every purchase.

Handpicked Quality Products

We only offer products we believe in. Every planter, grill, fire table, or playset is carefully selected to ensure it meets our high standards for durability, functionality, and design—so you can trust it’ll last for years.

The Backyard King Promise

Our promise guarantees your satisfaction from start to finish. This includes:

• Free Shipping on orders over $99: No surprises or hidden fees. What you see is what you pay.

• Hassle-Free Assembly: Many of our products are designed with ease of assembly in mind. Need help? We offer professional installation on applicable items.

• Money-Back Guarantee: Not satisfied? We’ll work tirelessly to make it right or offer a refund—no questions asked.

Designed for Busy Families

We understand that life is hectic. Our products are thoughtfully curated to provide maximum impact with minimal upkeep. Spend less time maintaining and assembling, and more time making memories with your loved ones.

Exceptional Customer Service

Have questions? Our knowledgeable team is here to help. From choosing the right product to troubleshooting assembly, we’re with you every step of the way.

Transform Your Space Today

Your dream backyard is just a few clicks away. Shop with confidence knowing Backyard King has your back from start to finish. Let us help you create the perfect escape for you and your family.

At Backyard King, we believe in providing exceptional value to our customers. We’re committed to ensuring you receive the best prices on all your outdoor needs. If you find an identical product at a lower price from a qualifying retailer, let us know, and we'll match that price. Here’s how it works:

• The item must be identical in brand, model, and specifications.

• The competitor must be an authorized retailer and based in the United States.

• The price must be current and verifiable.

• Price matches are valid at the time of purchase and do not apply to past orders.

• Price matches do not apply to items on sale or promotional discounts.

Our goal is to make your shopping experience seamless and satisfying, knowing that you’re getting the best deal available. Contact our support team (info@backyard-king.com to initiate a price match request or for more details.